Contact Us

Our support team is always online and ready to help

Have a customer service issue? Have questions about your account, have you been winning big? Our support team has been trained to answer all questions and assist you with any problems you may be experiencing with our site.

You can contact us by email, phone or use our live chat system. We’re here to help with any queries you have about your betting activity, so get in touch at anytime – we’re always ready to help and answer any questions you may have.

Our live chat and email options will allow you to talk to an agent immediately, and our phone support is available 24/7 in dozens of languages. Whether your question is about the banking methods we offer, account verification issues, or anything in between, contact us today!


Below you will find a list of the most common problems encountered at OKBET.

Q. Why should I choose OKBET?

With OKBET’s international certification, wide variety of games, secure system and fast deposits, players are sure to have a great time here.

Q. What if I want to change my personal information?

All you need to do is click on “My Account” and go to this page to change your information.

Q. What should I do if I forget my password?

If you have forgotten your password, please click on the “Forgot Password” link on the login page, fill in the required information and the OKBET team will send you a new password.

Q. Is my information safe on OKBET?

Yes, okbet uses industry standard security and encryption to protect all player data.

Q. Can I unsubscribe from emails?

If you do not want to receive the latest notifications from OKBET, you can unsubscribe from the account settings.

Q. Can I join okbet?

We have a great affiliate program that can help you make money with okbet! Please go to our agent page.

Q. How can I view my betting history?

Simply log in and click on “My Account” – “Betting History” to view your betting history right away.

Q. How do I make a deposit with okbet?

At okbet, we offer a variety of deposit methods, with GCash being the main method of transaction.

Q. Why was my withdrawal rejected?

First of all, please check that you have entered your details correctly and that you have used the same payment method when withdrawing and depositing funds, if this is correct and you still cannot withdraw, please contact OKBET’s customer service team.

Q. What are the most popular games at okbet?

Slots are our most popular game, in addition to live casino, fish shooter and sports betting.

Q. Does okbet have an app?

Yes, in order to make it easier for players to play at any time, okbet has prepared an app for all platforms, both ios and Android.

Q. How do I get the bonuses?

First register/login
Go to the website and click on Promotions
Select the bonus you want

Each promotion has different conditions and restrictions, so please read all the rules carefully before claiming.